New Delhi:
The IRCTC or Indian Railway Catering and Tourism Company web site and cell app for reserving practice tickets was down as we speak forward of the New Yr – the third such outage this month.
Hundreds of customers did not log in to the IRCTC web site and people who might, had been unable to guide their tickets.
A serious outage was reported when customers had been attempting to guide Tatkal (emergency) tickets at 10 am.
Many customers expressed their frustration on social media.
“@RailMinIndia IRCTC web site is down from 10 am as we speak , I’m not in a position to guide tatkal tickets. After I known as buyer care they’re saying web site is underneath upkeep, simply need to ask who on this world hold the location underneath upkeep in working hours? It’s essential change your IT staff”, a person wrote on X (previously Twitter).
“IRCTC down simply earlier than Tatkal booking-classic timing! Anybody else going through the identical challenge? #IRCTC #TatkalBooking,” one other person posted, together with screenshots of the location.
“Every time I attempt to guide a practice ticket, I face some issues within the IRCTC app. And in case you open it, the app runs so sluggish that the tickets get exhausted, the railways ought to take some progressive steps for ticket reserving,” a person wrote.
“IRCTC server down, No tatkal reserving #IRCTC @IRCTCofficial @RailMinIndia”, one other individual wrote, sharing screenshots of the location.
That is third time on this month that IRCTC has confronted such disruptions. On December 26, the web site and cell app had been down for 1.5 hours as a result of “upkeep exercise”. On December 9, the web site was down for an hour making it tough for customers to guide tickets on-line. In keeping with the downtime message, the e-ticketing service was unavailable as a result of “upkeep exercise”.