Mr Anand thanked the Railways for the response and stated that two folks got here and rectified the error.
Indian Railways has responded to a passenger’s tweet after he found that his booked window seat on a Vande Bharat practice was truly an aisle seat when he boarded. The passenger took to social media platform X to share his grievance, posting a photograph of his ticket, which clearly confirmed he had booked a window seat. Nevertheless, a second picture revealed that the seat in query was, the truth is, an aisle seat, sparking the passenger’s concern. Although he stated he did not have any downside along with his present seat, he famous that the difficulty would possibly create future seating inconveniences for different passengers.
“Only a mild reminder to verify seats 33 & 34 of C8 in 22435 for Window and Aisle Seating association. I haven’t got any downside with my present seat however this would possibly grow to be an issue for future passengers,” the tweet by Abhijeet Anand learn.
See the tweet right here:
@IndianRailMedia@RailMinIndia@RailwaySeva Only a mild reminder to verify the seats 33 & 34 of C8 in 22435 for Window and Aisle Seating association. I haven’t got any downside with my present seat however this would possibly grow to be an issue for future passengers. pic.twitter.com/T6zd6Ndoz6
— Abhijeet Anand (@abhijeet10anand) December 15, 2024
Reacting to his tweet, Railways Seva stated, “For vital motion escalated to the involved official @Drm_dli. We request you to please share Cell No. with us ideally through DM. You might also elevate your concern instantly on http://railmadad.indianrailways.gov.in or dial 139 for fast redressal.”
Mr Anand thanked the Railways for the short response and stated that two folks got here and rectified the error. “Thanks on your immediate response. Two folks got here and addressed the difficulty of the wrong seating preparations. It’s really commendable that Indian Railways took motion and marked the issue inside 40 minutes,” he wrote.
The Vande Bharat Specific is an indigenously manufactured, semi-high-speed, self-propelled practice set. It options fashionable facilities akin to totally air-conditioned coaches, GPS-based passenger data programs, comfy seating, and automated doorways. Designed for speeds of as much as 180 km/h, it considerably reduces journey time between main cities.